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VSOFT HOME |
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Congratulations! You now have, at the click of a button, accessible to one of the most exciting new communication tools available. VSoft Phone will revolutionize the way you communicate with friends and family anywhere in the world. By using the power of the internet you can make long distance calls at a fraction of the cost of picking up your household telephone.
World wide support is available at http://www.vtalkvoip.com.my
Frequently Asked Questions and a Support Request form is available at VSoft website.
This manual uses the following conventions to help you locate and identify the information.
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Important key words. |
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Diagram description. |
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Title of a book or placeholder. A placeholder represents information that you must provide. |
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Symbols, letters and key names on the keyboard. |
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Precaution steps. |
For optimum running of VSoft Phone, please check the PC system requirements as below.
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PC running with Windows XP, Windows 2000, Windows 2003 and Windows ME Pentium II 400 MHz above;·
128 megabytes (MB) of RAM or higher recommended;·
15 megabytes (MB) of available hard disk space;·
CD-ROM or DVD drive;· Web Camera recommended;
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Keyboard and Microsoft Mouse or compatible pointing device;·
Microphone and sound card with speakers or headset;·
Network Card;·
Internet connection ready – ADSL above.VSoft Phone Techinical Specification
· SIP Compatibility allows you to speck over internet.
· Send DTMF signals
· Input and output sound level indication and control
· Automatically adjustable microphone volume
· Automatically adjustable silence detection level
· Support codec : G723.1
· Automatic NAT detection
· Advanced lost packet recovery, offering better sound quality over a poor connection.
· PC to PC call
· PC to Mobile call
· PC to PSTN call
· Call forwarding (Web Enable)
· Personal Voice Mail (Web Enable)
· SMS to Call (Web Enable)
· Yellow Pages (Web Enable)
. Call Back (Web Enable)
The VSoft Phone installation is automatic, all you need to do is insert the VSoft Phone CD into the CD drive on your PC. The CD will then automatically launch and install the VSoft Phone.
Step 1: Insert the VSoft Phone installation CD into your CD-ROM/DVD Drive and the installation wizard will appear automatically on the screen. If wizard is not automatically started up, please run the Setup.exe file at the root directory of this disc.You can use the Wizard for initial product installation and for later additions and modification
Step 2: After inserting the VSoft Phone installation CD, the Install Shield wizard appears.
Fig 2-1: The following screen will appear. Click ‘Yes’ to proceed, or 'No' to quit.
* Please save all your work before continue the installation. This system requires PC to reboot to complete the installation.

Step 3: While the wizard starts to install the VSoft Phone software, the Software License Agreement will prompt. Click on ‘I Agree’ to continue.

Fig 2-2: Please read the Software License Agreement before click on ‘I Agree’ to proceed.
Step 5: Select the ‘Browse' to change the Destination folder, or click ‘Install’ to begin the installation.
Fig 2-3: You can select ‘Browse' to setup VSoft Phone software at another folder.
Fig 2-5: Screen-shot shows VSoft3 installing process with a progress bar.

Fig 2-5: You can click ‘Show details’ to view the installation process.

Fig 2-6: The VSoft Phone prompt for reboot.
Step 6: After the installation is completed, click ’Yes’ to reboot PC, or 'No' to manually reboot after.
If you have a sound card in your system, you may wish to connect a headset. Usually, there are two different outputs, one is labeled "Speaker out" and the other "Line out". The first one is usually better for speakers and the other for home stereo. The microphone jack is labeled "Mic In".
Step 1: Connect the
Headset’s speaker (green color) to speaker connector at sound card ‘Speaker Out’
Fig 3-1: Connect the Headset to speaker connector.
Step 2: Connect the Headset’s mic (pink color) to mic
connector at sound card called ‘Mic In’
Fig 3-2: Connect the Headset to mic connector.
Congratulations! You have successfully installed VSoft
Phone.
Step 1: Go to Start -> Programs -> VSoft. Or you can double click the
Step 2: You will need to register your VSoft Phone online before you can access to the VSoft application. Please click 'Get VSoft Account Here' to register.

Fig 4-1: Main Login screen. New users register new VSoft account by clicking the 'Get VSoft Account Here'. Existing users will login with their voip number and password.
Step 3: Enter Username, Email Address, Password and Confirm Password, then click 'Submit' to register.

Fig 4-2: New user registration dialog.
* Once registration
completed with a valid username and password, user will be assigned a new VoIP
Number.
Users are going to
use their own unique VoIP number to login.
IMPORTANT
Please refer to website for
step-by-step sign up VSoft Phone instruction.
Step 1: After the registration is completed, the VSoft login screen will appear. Please enter your VoIP number and Password (the unique password that you created on the registration page) to login into VSoft Phone.

Fig 5-1: Click ‘Login’ to login your VSoft Phone.
Step 2: After entering the login detail, please click on 'Login' button to access into VSoft Phone or click 'Cancel' to exit.
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Index Description
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Fig 5-2: VSoft Phone.
* Maximize VSoft application by double click the
Right mouse click

Fig 5-2A: Click 'Exit' to close the program.
Please click on the Menu, select Address Book option to get the address book. Please refer Fig 5-4.
Fig 5-3: Address Book Panel.
Step 1: Click "Add New Contact" (1) and enter your friend's name, VoIP, PSTN number and email, and click "Save" (3) button to add into address book.
Step 2: The name and phone number will then appear in your address book (5) .
Step 3: You can have additional or alternate phone numbers at same contact name. If you wish to add another alternate phone number at same contact name, please repeat step 1.
Step 4: To remove your friend's name and contact number from address book, select the row of record that you wish to remove, right-click the mouse and choose "Delete".
Fig 5-4: Click 'Delete' to delete the person from your Address Book.
Step 5: If you wish to edit your friend's contact name and number, select the name and number and then right-click and choose "Edit" to update.
Step 6: If you wish to share a contact with a friend, select the name to share, right click and choose "Share this contact".
Figure 5.5: Select a friend name from address book list, or type his/her VoIP number in "SendTo" text field, click "Send" to share.
Step 7: If you wish to call a friend from the list, select the name and then right-click, then choose Call and select VoIP or Mobile number to call.
Step 1: Click number you wish to call at address book and click the "CALL" button. Or double click the number you wish to contact at address book. Or you can use the keypad to key-in your destination number and click the 'call' icon. Refer Fig 5-11.

Fig 5-11: Keypad dialing button.
Your PC speaker or headset will ring. Please click "CALL" button to accept or "END CALL" button to decline the call. Refer Fig 5-13.
Fig 5-13: You have Incoming phone.
Please click "TV" button to get the video display. Please refer Fig 5-14.
* Please note that clicking the "TV" button is to enable or disable the features, Video will be shown during calls, and auto-hidden when hang up.
Fig 5-14: Video Panel.
VSoft Phone gives you option to start the Video
Conversation, just check Video Enable, you will get video from your friends.
* Web Cam is required.
NOTE
If unsuccessful to get the video, please click here to learn How to configure sound card and camera driver.
Please click on "END CALL" button to disconnect call with your friend.
Click on
Volumn Adjustor to show the volumn control panel of your speaker and
microphone.
You can a
djust the microphone and speaker volume to prefer level by clicking the
">>" or "<<".

Step 1: Click on "MENU", select "Tune Audio and Video".

Fig 5-15: Please click ‘Next’ to verify that the camera, speakers and microphone are working properly.
Step 2: Please choose the type of camera you are using, then click ‘Next’ to continue.

Fig 5-16: Please select the camera..
Step 3: To test the functionality of microphone, please follow the windows instruction and then click ‘Next’ to continue.

Fig 5-17: Please click ‘Next’.
Step 4: Select the microphone and speakers you are using and then click ‘Next’ to continue.

Fig 5-18: Please click ‘Next’..
Step 5: You can adjust and test the quality of speaker .

Fig 5-190: Please click ‘Next’..
Step 6: This wizard is to adjust and test the quality of microphone .

Fig 5-20: Please click ‘Next’..
Step 7: After successfully completed the Audio and Video Tuning Wizard, please click “Finish” to close the wizard.

Fig 5-21: Please click ‘Finish’ to close the wizard.
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Step 1: Please press 9 to check the balance or 8 to check your VSoft phone number and click the "CALL" icon.
Step 2: Please dial your destination number. Please follow the methods as shown below:-
Step 1: Click on CONFERENCE button (5)to open conference dialog,
Step 2: Select people (hereby called
'Party') you wish to invite from Address Book,
select VoIP number if this party is going to join the conference with VoIP, or
select PSTN number if this party is going to join the conference with Mobile
number,
Step 3: Check on "Can Listen" to allow this party to listen to the conference, and check on "Can Talk" to allow this party to speak,
Step 4: To cancel a selected party from invitation list, select and click "Remove from list" button
Step 5: To invite party that not in your address book, click "Option" to open an advance dialog.
Step 6: Enter party's Name, Number and
define number type (VoIP or PSTN), and email.
After that, click "Add Into Invitation List" to add party, or save this party
into address book.
Step 7: Click on "Create Room" to start send invitation to parties.
Step 1: Click on menu and select "My Account", or click on "My Account" shortcut button (10)
Step 2: Your VoIP detail and credit balance are shown on the top of the dialog.
Step 3: You may click "Close" button to close this dialog.
Step 1: Click on menu and select "My Account", or click on "My Account" shortcut button (10)
Step 2: Click on "Call Detail Record" button
Step 3: Click on record headers to view detail by group.
Step 1: Click on menu and select "My Account", or click on "My Account" shortcut button (10)
Step 2: Click on "Call Rate" button.
Step 1: Click on menu and select "My Account", or click on "My Account" shortcut button (10)
Step 2: You may choose to top up credit by prepaid card or credit card.
Step 3-1: If
you are reloading credit with prepaid card, please click on "Enter Serial and
Pin" button, and then enter your Serial number
and PIN number which found on your prepaid card, and click "Submit" to top
up;
Step 3-2: If you are reloading credit with credit card, please click on "Credit Card" button and proceed to ShareIT.com website.
Step 3-2-1: Please follow the instruction on the website, provide valid and correct information to purchase credits by you credit cards.
Step 3-2-2:
Once your credit card verified, you will receive an email from ShareIT.com
enclosed with your Serial number and PIN number.
Please repeat step 3-1 to enter your Serial number and PIN number into the text
fields and submit.
Step 1: Click on menu and select "Send SMS".

Step 2: Select Mobile number that you wish to send SMS to.
Step 3: If you wish to show your name on the SMS you are going to send, uncheck the "Use default signature" box and modify the default signature.
Step 4: To view SMS(s) history, click on "View History" button.
Step 5: Type in your short message and click "Send" to send your SMS.
Please click on
icon if you have any questions and you
will be directed to the VSoft Phone website.